FAQ

Everything You Need to Know.

Answers to the questions we hear most often about our products, pricing, shipping, and returns.

About Our Products

UA (Unauthorized Authentic) products are manufactured in the same factories, using the same materials and processes as retail pieces — but sold independently, without the brand's retail distribution or markup. These are not replicas, fakes, or counterfeits. The craftsmanship, leather grades, hardware, and finishing are identical to what you'd find in a boutique.
Yes. Every order ships with the original dust bag, box, care cards, and any relevant accessories — exactly as you would receive in a boutique. Each piece undergoes a 3-point quality inspection before dispatch.

Pricing & Value

We source directly from the factories that manufacture for major luxury houses, bypassing the brand's retail distribution, marketing budgets, and boutique overhead entirely. Those costs typically account for 80–95% of the retail price. We remove them so you pay only for the object itself — the craftsmanship, materials, and construction.
On average, Levira customers save between 80% and 96% compared to equivalent boutique retail pricing. A piece that retails for €5,000 in a boutique typically costs €200–400 to manufacture — and that is precisely what you pay with us.

Shipping & Delivery

Orders are dispatched within 1–3 business days. Worldwide delivery typically takes 5–14 business days depending on your location. Express shipping options are available at checkout for faster delivery.
Yes. We offer free worldwide shipping on all orders, with no minimum order value. Every order is fully tracked from dispatch to delivery.
Yes. Free worldwide shipping is included on every order, with no exceptions and no minimum spend required.

Returns & Quality

We offer 30-day hassle-free returns on all orders. If you are not completely satisfied for any reason, contact us within 30 days of delivery and we will arrange a full refund or exchange. Items must be returned in their original condition with packaging intact.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed securely.
You can reach our team via the contact form on our Contact page, or by emailing us directly. We respond to all enquiries within 24 hours, Monday to Friday.